Frequently Asked Questions

+ What Should I Bring?

We will provide you with a helmet and gloves, but you are welcome to bring your own.

Good shoes are required, as you are required to be able to run for the takeoff. Ideally something like hiking boots with good tread and ankle support, however sneakers or running shoes will be fine except whenever snow and ice is on the take off.

We recommend that you bring sunglasses, and a jacket appropriate for the season. Something that will protect against the wind is fantastic for flying.

+ IS LANDING GOING TO BE HARD ON MY KNEES?

There are two ways to land when tandem paragliding; standing landing and slide landing. 

Pilots will always choose the safest method. When slide landing pilot and passenger slide in to land on their harnesses which all have ram air bags underneath. There is no impact whatsoever on knees or ankles. 

+ How long does the flight/trip take?

Our rotation time is one hour, from meeting you at the bottom of Treble Cone, to landing back beside your car.

Our average flight time is 10-12 minutes without any lifting air to help us. If we have thermals and good conditions, we can extend the flight.

+ Are there any Weight/Age Restrictions?

Yes. Our passenger weight limit is from 35kg to 98kg, over Autumn and Winter the maximum weight range will reduce to 90kg. Children under 18 require parental consent to fly and we have children's harnesses specially designed for kids.

+ How Do I Know If the Flight is going ahead?

On the morning of your flight, we will get in touch with a text message or by WhatsApp to confirm that we are flying, or we will let you know straightaway if we have unsuitable weather.

You must provide us with a working cellphone number when you make your booking, as this is our method to contact you for any weather updates.

+ What time should I arrive?

Arrive at the meeting place a little early so you are parked, dressed and ready to go at the time you have booked. Please don't be late, it affects other passengers booked later in the day and we'll only be able to hold your reservation for ten minutes.

+ What is your Cancellation Policy?

If you book and we cannot fly due to weather a full refund will be given or we'll try to reschedule your booking to the next good day if that's an option for you. We recommend you book early on during your stay to give yourself the most opportunity to fly.

Customers can contact us by email to wanakaparagliding@gmail.com to receive a full refund with 48 hours notice of cancellation.

+ Can I Bring A Friend?

Yes. We have shade, beanbags and seating in our landing field, it is a fantastic place to watch the whole flight and see the landing.

Sorry. We cannot allow non-passengers to ride to the takeoff in our minibus.

+ Do I need to declare any medical conditions?

All customers need to declare any of the below medical conditions. Please note this does not necessarily exclude a person from doing our activities; Pregnancy (More than 3 months, we recommend you not to paraglide during second or third trimesters). Heart Condition. A Recent Sprain or Muscular injuries. Panic/Anxiety Attacks. High/Low Blood Pressure. Bone Disorders. Fragile Skin. Dislocations. Diabetes. Epilepsy. Prosthetics. Neurological Disorders. Disabilities. Physical Impairment. Motion sickness

+ Can I bring my own GoPro or Camera?

Sorry no. You can't bring anything that could drop from a height. We'll also ask you to secure your keys, small change etc. in a zipped pocket or give it to your pilot who can put it safely in the back of your harness.

+ Do You Offer Photos and Videos?

Yep. Our pilots capture a fantastic selection of photos and videos during your flight. please bring along cash and pay your pilot directly.

We copy the photos and videos directly onto your mobile phone.

+ Will I Be Able to Fly the Glider?

Yes, subject to conditions and your pilot's safety assessment of the day.

Please inform the pilot before your briefing, as an extra briefing is required for this.